Terms and Conditions
By booking with us you agree to be bound by these terms and conditions.
The terms "we", "us", "our", and "Apex RV Tours" refer to Apex RV Tours Inc. The terms "customer", "your", "guest", "they", "the group", "participant" or "tour participant" refers to the customer and all people included in the booking registering for a tour with us.
Cancellations and refunds. If you must cancel your tour 90 days or more before departure we will refund 100% of the amount paid by you minus a $300.00 administration fee. If you cancel 60-90 days before departure we will refund 90% of the amount paid by you. If you cancel 30-60 days before departure we will refund 80% of the amount paid by you. If you cancel less than 30 days prior to departure we will refund 70% of the amount paid by you. All applicable credit card and banking fees will be deducted from any refund at the sole discretion of us. This policy is unavoidable due to the non-refundable deposits made on your behalf. All notices and requests for a cancellation must be in writing so a phone call followed up with an email would be adequate. If a customer attempts to reverse any payment already made without the agreement of Apex RV Tours consent, then we reserve the right to collect all costs and expenses incurred and associated with the chargeback including all legal fees. We reserve the right to cancel your reservation should we not receive any payment due in full and on time, subject to our cancellation policy. You can not sell or give or in any way transfer your tour to anyone. We reserve the right to cancel any tour or event prior to departure. In the unlikely event this occurs, all payments will be fully refunded except in the case of force majeure. All refunds are made to the original payer and are not transferable. All refunds due will be paid within 30 business days. If it becomes necessary to cancel or alter any aspects of the tour including but not limited to activities, events, routes, campgrounds or prices, then it will be at the sole discretion of Apex RV Tours. Any changes made will try to be made with the customer in mind.
A customer making the registration for several people other than themselves, is financially responsible for payment for themselves and everyone else in the group and certify you are legally authorized to act on behalf of the people you represent and accept these terms and conditions on their behalf and acknowledge that they have also read, understand and accept the terms and conditions.
Force Majeure. Apex RV Tours will make no refund for or be held responsible for, events beyond its control of any kind, without limitation, acts of God, natural disasters, war threats or acts of terrorism, civil disorder, customer travel or scheduling, delay, cancellation, weather, fire, flood, landslide, physical injury, death, illness, epidemic, pandemic, quarantine, government restrictions, any Third Party acts or omissions.
You certify the information you supply to us is true and correct and you are of legal age, anyone under 18 years must be accompanied by an adult. Apex RV Tours is not responsible or liable for any issues which may arise from weather, road conditions, wildlife, insects, food consumption, delays, errors, omissions or actions from other service providers or any other things beyond our control and customers agree to hold harmless Apex RV Tours Inc. and its owners, employees, agents and contractors from any and all liability, damage or loss claims which may result during the caravan tour. We recommend the customer purchase medical and travel insurance. You agree that it is necessary for us to make changes from time to time and it is your responsibility to check for any changes at apexrvtours.com and those changes will become effective immediately. You agree to the terms and conditions which are in effect at the time of your cancellation or travel. Customers understand they will be required to sign a Hold Harmless Agreement provided by Apex RV Tours Inc. before participating in any tour, failure to do so will cancel your participation in the tour and there will be no refund.
It is agreed and understood that the only function of Apex RV Tours is to organize and guide the RV tours. We have no financial interest in or any responsibility for any of the Third Parties supplying goods or services to our tours. We are not an agent for nor do we represent any of the suppliers of goods or services we might use on our tours. All tour participants acknowledge they are responsible for their own conduct and are free to do as they please and are under no one else's control or direction and any of their actions are entirely their own and are responsible for choosing to take part in any activity or not to take part. Customers are responsible for their behaviour, actions, health, unlawful driving or conduct, vehicle insurance, travel insurance, medical insurance, maintenance, repairs and operation. Participants are responsible for all other expenses not included in the tour. We reserve the right to have the wagon master also perform the duty of tail gunner if any tour has 11 or less participants. We are not responsible for any lost or stolen belongings.
Medical Status. It is the responsibility of all participants to notify Apex RV Tours of any mobility or medical issues when registering or at least 90 days prior to tour departure. We reserve the right to refuse participation in our tours to anyone with medical conditions which are not compatible with our tours, at our sole discretion. It is understood that there may be instances where there is no wheel chair accessibility or limited access. It is the responsibility of the customer to have someone always with them to help with any mobility needs and must not require special assistance from Apex RV Tours or any Third Party
If for some reason you need to leave the tour you may rejoin at any time, no refund will be given. Any customer who does not show up or leaves the tour early for any reason forfeits all fees paid. Tour participants agree to cooperate with everyone else and be on good behaviour. All participants understand the importance of respecting and staying away from any wildlife which will be encountered.
Travel. It is the responsibility of the customer to be informed about the travel destinations Apex RV Tours offers, including any necessary travel documents, Apex RV Tours does not represent that the travel to any destination or participation in any activity is safe or without risk or danger. there are many risks associated with travel including but not limited to illness, injury and death. You are aware of any risks and take full responsibility for any and all of your actions on behalf of you and all members of your party including minors and is binding on your heirs, legal representatives and assigns. If you do not want to accept any risk then you should not book any tours with us. If any provision is found to be unenforceable, the remaining provisions will remain enforceable. When on our tours you accept full responsibility for any damage or loss caused by you and you will indemnify us for any claim made against us including legal costs. We are not responsible for any costs incurred for a guest removed from the tour. Any claims must be made according to the laws in the Province of Alberta, Canada.
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