Terms, Conditions and Acknowledgements
Welcome everyone, we would like you to take this opportunity and book with us to embark on an exciting adventure. If you are like many people you may have been thinking about a trip to the Alberta Rocky Mountains or Vancouver Island for quite some time now.
If you would like to join us just fill out the registration form and submit it to hold your spot on the tour. We will then send you an email to confirm your registration for the tour you have chosen and we will provide you with the total amount due. You may then make payment for the full amount with Paypal by clicking on the Buy Now button. Paypal is free to use and you can use it even if you do not open an account, opening an account is optional. Payment may also be made with e-transfer.
Payment in full must be received 15 days before departure. All optional activities are extra cost.
Payment may also be made by mailing a personal check to the address on the contact us page.
Payment is made in Canadian dollars (U.S. dollar amounts are for reference).
All tour prices include applicable taxes.
All the necessary tour information will be emailed or mailed before departure.
If any tour or activities are cancelled due to Covid-19 or are cancelled at Apex RV Tours discretion then a 100% refund will be given with no deductions.
Cancellations and refunds. If you must cancel your tour 60 days or more before departure we will refund 100% of the amount paid by you minus a $200.00 administration fee. If you cancel 30-60 days before departure we will refund 85% of the amount paid by you. If you cancel less than 30 days prior to departure we will refund 70% of the amount you paid. This policy is unavoidable due to the non-refundable deposits made on your behalf. All notices and requests for a cancellation must be in writing so a phone call followed up with an email would be adequate. You cannot sell or give or in any way transfer your tour to anyone. We also reserve the right to cancel any tour or event prior to departure. In the unlikely event this occurs, all payments will be fully refunded. All refunds due will be paid within 30 business days. If it becomes necessary to cancel or alter any aspects of the tour including but not limited to activities, events, routes, campgrounds or prices, then it will be at the sole discretion of Apex RV Tours. Any changes made will try to be made with the customer in mind. Apex RV Tours is not responsible or liable for any issues which may arise from weather, road conditions, delays, (errors, omissions or actions from other service providers) or any other things beyond our control and customers agree to hold harmless Apex RV Tours Inc. and its employees, agents, directors or officers. Customers and participants agree to release and hold harmless Apex RV Tours Inc. and its employees and agents from any and all liability, damage or loss claims which may result during the caravan tour. We recommend considering travel insurance.
It is agreed and understood that the only function of Apex RV Tours is to organize and guide the RV tours. We have no financial interest in or any responsibility for any of the third parties supplying goods or services to our tours. All tour participants acknowledge they are responsible for their own conduct and are free to do as they please and are under no one else's control or direction and any of their actions are entirely their own and are responsible for their own vehicles insurance, maintenance and operation. Participants are responsible for all other expenses not included in the tour. It is the responsibility of all participants to notify Apex RV Tours of any mobility issues at least 10 days prior to tour departure.
If for some reason you need to leave the tour you may rejoin at any time. Tour participants agree to cooperate with the group and be on good behaviour . All participants understand the importance of respecting the wildlife which will be encountered. Please keep in mind if your motorhome is larger than 40' or you are pulling a tow vehicle or your fifth wheel is larger than 40' then it may be tight in some sites.
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